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Use of participatory visual narrative methods to explore older adults’ experiences of managing multiple chronic conditions during care transitions

Abstract

Older adults with multiple chronic conditions typically have more complex care needs that require multiple transitions between healthcare settings. Poor care transitions often lead to fragmentation in care, decreased quality of care, and increased adverse events. Emerging research recommends the strong need to engage patients and families to improve the quality of their care. However, there are gaps in evidence on the most effective approaches for fully engaging patients/clients and families in their transitional care. The purpose of this study was to engage older adults with multiple chronic conditions and their family members in the detailed exploration of their experiences during transitions across health care settings and identify potential areas for future interventions.

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Keywords

Complex care, Patient engagement, Patient experience, Patient safety, Person- and family-centred care, Visual methods, Aged, Aged, 80 and over, Family, Female, Humans, Male, Middle Aged, Multiple Chronic Conditions, Patient Discharge, Patient Safety, Patient-Centered Care, Photography, Qualitative Research, Narration, Patient Participation, Transitional Care

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