A study of human error in health care

Abstract

This study presents an analytical approach to study human error in health cane systems. A literature review was conducted on 350 publications on human error in health care system collected from journals, conference proceedings, newspapers, etc. Five mathematical models were developed to analyze human error in health care systems. The Markov method was used to perform analysis of these models. Specific expressions are obtained for human error probabilities, mean tune to human death (MTHD), and mean tune to health care professional's error (MTTHPE). A number of useful methods and techniques for performing human error analysis in health care are identified.