Developing service standards as a means of monitoring the public sector's performance

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Title: Developing service standards as a means of monitoring the public sector's performance
Authors: Maingot, Michael
Date: 1998
URL: http://hdl.handle.net/10393/18931
http://dx.doi.org/10.20381/ruor-1934
CollectionTelfer - Documents de travail // Telfer - Working Papers
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