Developing service standards as a means of monitoring the public sector's performance
Description
| Title: | Developing service standards as a means of monitoring the public sector's performance |
| Authors: | Maingot, Michael |
| Date: | 1998 |
| URL: | http://hdl.handle.net/10393/18931 http://dx.doi.org/10.20381/ruor-1934 |
| Collection | Telfer - Documents de travail // Telfer - Working Papers |
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