Ojo, Tolulope A.2012-02-152012-02-1520122012http://hdl.handle.net/10393/20699http://dx.doi.org/10.20381/ruor-5486Whether it is offering services, delivering solutions or driving innovations, team work has been a hallmark of efficiency and effectiveness in various industries. The healthcare industry is not left out as its service delivery process involves numerous interfaces, information flows and patient hand-offs among professionals with different educational training, differing knowledge levels and possibly working from different locations as well. As healthcare delivery evolves to being more patient-centered, so does the team settings as well, becoming more collaborative. Such changes also translate into a need for support systems to evolve to be able to provide support for the extent of collaboration that would be needed. A framework is needed to guide in the development of such systems. However, due to the varying needs of patients, team types and make-up would generally differ, so we explored the different types of team settings studying what they entail based on their various degrees of collaboration. We therefore present in this thesis a model of team based concepts, an ontology formalizing the model, team based scenarios designed using the ontology and then application of the scenarios to test the ability of BPMN (Business Process Modeling Notation) to model healthcare teams.enHealthcare teamsMethodologyMind map for healthcare teamsOntology for healthcare teamsInterdisciplinary teams in healthcareMultidisciplinary teams in healthcareHealthcare team typesHealthcare team processesReference model for healthcare teamsBusiness process modeling in HealthcareBPMN and healthcare team typesIT for HealthcareTeamworkCollaboration in healthcareTeam based care deliveryPatient-centred careInformation Systems in HealthcareBusiness analysis in healthcareProcess analysis in healthcareModel for healthcare teamsInformation needs in healthcareTeamwork in complex sectorsImproving info. sys. in healthcareMethodology for modeling teamsComposition of healthcare teamsIT and info. systems in healthcareInfo. systems in healthcareModeling in team based environmentsTeam concepts in healthcareFramework for modeling healthcare teamsThesis