Joschko, JustinKeely, ErinGrant, RachelMoroz, IsabellaGraveline, MatthewDrimer, NeilLiddy, Clare2019-03-252019-03-2520181438-8871https://doi.org/10.20381/ruor-23177http://hdl.handle.net/10393/38927Excessive wait times for specialist care pose a serious concern for many patients, leading to duplication of tests, patient anxiety, and poorer health outcomes. In response to this issue, many health care systems have begun implementing technological innovations designed to improve the referral-consultation process. Among these services is electronic consultation (eConsult), which connects primary care providers and specialists through a secure platform to facilitate discussion of patients' care.enelectronic consultationinterviewsprimary carequality of carereferral-consultation processspecialist caretelemedicineArticle10.2196/11112